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Customer Testimonials

See what our customers across Sussex have to say about our work.

Verified on Checkatrade

9.84/10

Based on 445 verified reviews · Member since 2009

9.88
Quality
9.82
Reliability
9.82
Communication

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Google Reviews

What Our Customers Say on Google

4.8(64 reviews)
Brighton Damp Proofers provided a comprehensive report of the damp and mould in a room in my rented property. I highly recommend using their services. They are professional, polite and knowledgeable.
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Katie Evans
3 weeks ago
Fred came and did a fantastic job assisting me with a penetrating damp issue. The work was carried out swiftly, and the team left the flat clean and tidy upon completion. Highly recommended.
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Taylor
4 months ago
Excellent service. Rob responded straight away to the request for a quote on a house I'm buying. Arriving on time, he was polite and knowledgeable and took the time to explain everything clearly in identifying areas of concern in the flat.
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Hattie Thompson
6 months ago
The team were great when we were buying a new house. They did a survey to support us in identifying works and then once we had completed the sale they were quick to get to work on what was an extensive set of damp proofing, wood treatment, improving drainage amongst other things. The team were really professional and efficient, with good quality workmanship and advice along the way. Highly recommended and would definitely use them again.
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Chris Royle
7 months ago
I have no hesitation in recommending Brighton Damp Proofers for their professionalism and quality service. Rob arrived promptly, at the agreed time, to assess our damp issues, providing a transparent and reasonable quote for the extensive work required. His candid evaluation stood out in that he clearly explained the challenges, including the trial-and-error approach needed to pinpoint certain moisture ingress points, which I appreciated as it set realistic expectations. Scheduling was seamless: Rob worked with me to arrange the disruptive internal work while I was away on holiday, minimising inconvenience. External repairs, though delayed by unpredictable winter weather, were completed without compromise to quality. Throughout, Rob and his team were polite, respectful, and remarkably tidy, thoroughly cleaning up after the inevitably messy process.
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Hannah
11 months ago
Rob assessed my Victorian house for remedial works to rectify damp, a leak, and also other future improvements, explained available options, and discussed in detail the structure of houses like this. He has extensive knowledge and experience and was able to be very specific to problems experienced in older properties. I highly recommend. Thanks so much
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Carey Armstrong
11 months ago
A very positive experience- would highly recommend Rob and his team. From beginning to end everything was explained in verbal and backed up in writing. Rob's knowledge and experience is excellent. Every bit of worked described was carried out to a very high standard. The team was very tidy and cleaned up behind themselves, they were also very polite and friendly in all interactions. The plastering finish was also very good.
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Jennifer Anderson-Haysom
a year ago

Reviews sourced from Google. All reviews are from verified customers.

All Reviews

Excellent service from start to finish. The surveyor was thorough and explained everything clearly. The rising damp treatment was completed on time and the replastering looks perfect. Highly recommend Brighton Damp Proofers to anyone with damp issues.

Jennifer A.

Hove

Rising Damp

We had a terrible condensation and mould problem in our Victorian terrace. The team identified the ventilation issues, installed a PIV unit and new extractor fans, and the mould has not returned since. Really knowledgeable and professional throughout.

Sarah S.

Seven Dials, Brighton

Condensation & Mould

Had a full damp survey done before purchasing a period property. The report was incredibly detailed and saved us from a very costly mistake — the property had serious dry rot that the vendor's surveyor had missed entirely. Worth every penny.

David M.

Kemptown, Brighton

Damp Surveys

Brighton Damp Proofers treated woodworm in our roof timbers and replaced two decayed joists in the ground floor. The work was done efficiently with minimal disruption. The 20-year guarantee gives us real peace of mind.

Paul T.

Hanover, Brighton

Timber Treatment

Our cellar had been damp and unusable for years. The team installed a full cavity drain membrane system with a sump pump, and we now have a completely dry utility room. Transformative work — we wish we had done it sooner.

Margaret W.

Lewes

Basement Waterproofing

We had persistent damp patches on the bedroom wall that turned out to be penetrating damp from cracked render. They repaired the render, replaced the damaged plaster inside, and the wall has been bone dry ever since. Very fair pricing too.

Chris and Emma R.

Worthing

Penetrating Damp

Had the whole front of our house re-rendered after the old cement render was trapping moisture and causing damp inside. The new lime render looks fantastic and the internal damp has completely gone. The team were tidy and professional every day.

Karen L.

Shoreham-by-Sea

Rendering

We had internal wall insulation fitted to our solid-walled bungalow and the difference is remarkable. The house is noticeably warmer, our heating bills have dropped, and the condensation we used to get on the bedroom walls has stopped completely.

James B.

Seaford

Wall Insulation

Used Brighton Damp Proofers for a rising damp problem in our 1920s semi. From the initial survey to the final coat of plaster, everything was handled professionally. The surveyor took the time to explain the difference between rising damp and condensation, which I really appreciated.

Rachel H.

Haywards Heath

Rising Damp

Needed a damp survey for a mortgage application and the report was completed within two days. Clear, well-written, and the lender accepted it without any queries. Would definitely use them again.

Stuart and Linda P.

Burgess Hill

Damp Surveys

As a landlord with six properties in Brighton, I rely on Brighton Damp Proofers for all my damp work. They treated rising damp in my Victorian terrace — injected a new damp-proof course and replastered the hallway and front room. The tenants are delighted and I have not had a single complaint since. Professional, reliable, and competitively priced.

Tom G.

Preston Park, Brighton

Rising Damp

We had condensation and black mould spreading across our bedroom ceiling and behind the wardrobe in our ground floor flat. The team installed a PIV unit in the hallway cupboard and improved the bathroom extraction. Three months on and there is no sign of mould returning. They also gave us helpful advice on daily ventilation habits.

Fiona D.

Queens Park, Brighton

Condensation & Mould

We commissioned a full damp survey before buying a Regency townhouse in Brunswick. The report identified penetrating damp through the parapet wall and early-stage dry rot in the basement joists — issues the seller's surveyor had completely overlooked. The detail in the report gave us the leverage to renegotiate the purchase price. Invaluable service for any homebuyer.

Andrew and Claire M.

Brunswick, Hove

Damp Surveys

Brighton Damp Proofers treated extensive woodworm in the floor joists and replaced a section of decayed timber in our 1930s semi. The team lifted the floorboards carefully, treated everything thoroughly, and left the house spotless. The 20-year guarantee backed by the PCA gives us real confidence in the work.

Mark P.

Portslade

Timber Treatment

Our 1960s detached house had a persistent damp problem on the gable end wall caused by cracked pebbledash rendering. The team stripped back the old render and applied a breathable silicone system that looks much better than the original. Inside, the damp patches have completely dried out. Excellent workmanship from start to finish.

Helen T.

Patcham, Brighton

Rendering

Penetrating damp was coming through the flint wall of our coastal cottage — the pointing had eroded badly over the years. Brighton Damp Proofers repointed the exterior with lime mortar and applied a breathable water repellent. The interior wall has been dry through two winters now. They clearly understand older and exposed buildings.

Simon K.

Rottingdean

Penetrating Damp

We had internal wall insulation fitted to our exposed coastal bungalow and the improvement has been dramatic. The house holds heat far better, the cold spots on the walls are gone, and our energy bills have dropped noticeably. The installation was clean and completed in three days. We only wish we had done it years ago.

Louise and Gary W.

Peacehaven

Wall Insulation

I manage a block of six flats in Eastbourne and called Brighton Damp Proofers after two ground-floor tenants reported damp. The survey identified a failed damp-proof course across the front elevation. They injected a new chemical DPC and replastered both flats within a week. Minimal disruption to the tenants and the work has been flawless.

Janet F.

Eastbourne

Rising Damp

Our basement had been flooding in heavy rain for years. Brighton Damp Proofers installed a cavity drain membrane system with a sump pump and it has been completely dry ever since — even through last autumn's storms. We have now converted it into a home office. The project was managed brilliantly from survey to sign-off.

Daniel R.

Crawley

Basement Waterproofing

I needed a pre-purchase damp survey on a 1950s ex-council house before completing the sale. The surveyor was thorough and honest — he found minor condensation issues but confirmed there was no rising damp, despite what the estate agent's surveyor had suggested. Saved me from unnecessary treatment costs. Trustworthy and knowledgeable.

Nicola H.

Newhaven

Damp Surveys

Condensation and mould had been a recurring problem in our south-facing flat, particularly in the spare bedroom and bathroom. The team installed mechanical ventilation and improved the extraction in both rooms. They also treated the existing mould professionally. Six months later and every surface is still clean and dry. Fantastic result.

Robert and Susan C.

Saltdean

Condensation & Mould

As a letting agent, I need contractors I can trust to do the job properly the first time. Brighton Damp Proofers have handled timber treatment across three of my managed properties — dealing with woodworm in roof timbers and a wet rot issue in a ground floor bay window. Every job has been completed on time, on budget, and to a high standard.

Ian J.

Lancing

Timber Treatment

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